Differences

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--- faq [2019/04/25 23:46] – Changed the wording for "Multiple Recurring Payments" section dante557
+++ faq [2019/04/26 00:00] (current) – dante557
@@ Line 39: / Line 39: @@
     ***2.** **[[https://www.microsoft.com/en-us/download/details.aspx?id=40784|Visual C++ Redistributable Packages for Visual Studio 2013
 (x86 and x64)]]**
-    ***3.** **[[https://www.microsoft.com/en-us/download/details.aspx?id=53344|Microsoft .NET Framework 4.6.2]]**
+    ***3.** **[[https://www.microsoft.com/en-gb/download/details.aspx?id=48145|Visual C++ Redistributable for Visual Studio 2015 (x86 and x64)]]**
+    ***4.** **[[https://www.microsoft.com/en-us/download/details.aspx?id=53344|Microsoft .NET Framework 4.6.2]]**
       ***A.** If you need to remove .NET Framework completely, use this tool: **[[http://www.mediafire.com/file/qud6a1h4l2b6vgu/dotnetfx_cleanup_tool.zip|.NET Framework Cleanup Tool]]**
@@ Line 105: / Line 106: @@
 <color red>**Question:**</color> How can I change my bot/stream name for Deepbot?
-<color blue>**Answer:**</color> For bot name changes, use this guide **[[changebotname|here]]**. To change your stream name for Deepbot, make a thread [[http://deepbot.deep.sg/forums/index.php?board=19.0|here]] on the forums.
+<color blue>**Answer:**</color> For bot name changes: Follow the guide contained within the following link **[[changebotname|here]]**.
+For stream name changes: If you have changed your name using the Twitch Name Change service you can update your name on the following link [[http://deepbot.tv/twitchnamechange|Deepbot Stream Name Change]]
+If you have created a brand new account, or if using the link above doesn't word please create a new ticket on the Deepbot website chat containing the following information.
+ **Old Name:**
+ **New Name:**
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@@ Line 141: / Line 150: @@
 <color blue>**Answer:**</color> No. You will need to buy another Deepbot Beta License, since only one Deepbot Beta License can be issued per Twitch account. More information can be found **[[http://deepbot.tv/services|here]]**.
+All the data that is contained within Deepbot can be used between multiple instances but cannot be accessed at the same time. For example, if you are sharing a user database between multiple streams, only one streamer at a time would be able to use this.
+Please note: You can only run one instance of Deepbot at a time on a single computer. If you are planning on running multiple Deepbot instances on the same server these will need to be in their own seperate virtual machine.
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